Web Development for
Claudia's Heavenly Flans & Cakes

Web Development for
 Claudia's Heavenly Flans & Cakes

• About Claudia's Heavenly Flans & Cakes

Niche: Bakery

Website: https://

• What the client needed

• What we did

Other Projects You Might Like

Check our portfolio

Frequently Asked Questions

How much will my website cost be?

The final price depends on the plan you choose. However, to provide you with a more accurate answer, the cost of your site is spread over a 24-month period.

This means that the cost of your website is calculated by multiplying the price of the plan you choose by 24 installments.

If you opt for the Essential package, the monthly cost would be $250, resulting in a total cost of $250 x 24.

Therefore, the total cost for your website would amount to $6,000. It is important to note that our service includes hosting for your site, unlimited changes, backups, security management, plugin and WordPress updates, and all premium plugin licenses. These inclusions make our service an excellent value proposition.

How does pricing work?

We offer a transparent pricing structure with three different plans to choose from. Once you select a plan, you will pay the specified amount on a monthly basis for a duration of 24 months.

You can find our prices listed here.

Additionally, we provide optional Add-ons that can be included in your chosen plan. These add-ons are available on a month-to-month basis, allowing you the flexibility to cancel them at any time.

What kind of customer or client support do you have?

As part of all our plans, we assign a dedicated project manager to each project/client. This person will be your first point of contact and will handle all communication and asset collection.

We also provide direct chat and email support. You will always have a real person available to answer your questions and resolve any issues.

We take pride in offering real human support. We do not utilize Artificial Intelligence or provide template answers in any of our support channels.

Our support hours are as follows:
   • Monday to Friday: 8:00 am to 6:00 pm Pacific Standard Time
   • Saturday: 8:00 am to 2:00 pm Pacific Standard Time

What does the term "free domain included" mean?

In all our subscription plans, we provide a complimentary .COM domain. This means that if you don't already have a domain for your new website, we will purchase one for you. Additionally, we will handle and manage the renewal of the domain for as long as you remain with us.

As our client, you have the choice to either purchase the domain directly or have us handle the acquisition for you. You also have the option to transfer the domain to us for safekeeping, although this is entirely optional.

We recommend Porkbun or Cloudflare for registering your domains.

If you do not want to transfer the domain to us, we would only need access to your DNS records to connect your domain with our hosting. We use Cloudflare to manage DNS records.

Please note that your website's domain will always belong to you, even if you decide to cancel your subscription. This guarantee is outlined in our contract.

If you choose to cancel your subscription after the 24-month contract period, there are no fees for transferring the domain to you. You would only be responsible for paying any transfer fees imposed by your registrar.

The only circumstance in which a client would incur any costs for a domain is if we purchase one at the start of our service and they subsequently request a refund within our 30-day no questions asked policy. In such cases, only the original purchase price of the domain (typically $15) would be deducted.

Believe it or not, one of the most common reasons a company loses a domain is due to failure to renew it on time. This is why we offer to maintain and include a domain in our plan, ensuring that your website remains active at all times.

Will my Monkey Webs site be Google Optimized?

Definitely! All of our websites are optimized for Google, including our lowest plan.

The difference lies in the level of optimization provided. The Growth and Prime plans include ongoing SEO optimization every month, ensuring that your website remains optimized for search engines. On the other hand, the Essential plan includes SEO optimization for the first month after the website is launched.

What is the "Free CRM Plus Account" used for and what does it include? 

The "Free CRM Plus Account" is a feature we offer to our clients as part of the Growth and Prime plans. This account provides access to a Customer Relationship Management (CRM) system, which is a tool used to manage and organize customer information, interactions and sales.

In our Growth plan, we include access to the CRM for you to manage it. Meanwhile, in the Prime plan, we also include our premium CRM recipes, automation configuration, and overall configuration of most of the CRM features for you.

Your CRM Plus Account includes the following features:

Contact Management: You can store and manage contact information for your customers, including their names, email addresses, phone numbers, and any other relevant details.

Interaction Tracking: The CRM allows you to track and record interactions with your customers, such as emails, phone calls, meetings, or any other form of communication. This helps you keep a record of your customer interactions for future reference.

Task Management: You can create and assign tasks to yourself or team members, ensuring that important follow-ups and deadlines are not missed.

Sales Pipeline Tracking: The CRM enables you to track the progress of your sales leads and opportunities through various stages of the sales process. This helps you stay organized and focused on closing deals.

Reporting and Analytics: The CRM provides reporting and analytics features that allow you to gain insights into your sales activities, customer behavior, social media performance and overall performance. This helps you make informed business decisions and optimize your sales strategies.

Invoicing: You can generate and manage invoices directly within the CRM, making it easier to handle your billing and payment processes.

Proposals: The CRM allows you to create professional proposals for your clients, streamlining the process of sending and tracking proposals.

SMS Marketing: You can leverage SMS marketing campaigns to reach your customers directly through text messages, promoting your products or services.

Email Marketing: The CRM includes email marketing capabilities, enabling you to design and send targeted email campaigns to engage with your customers.

Automations: You can set up automated workflows and processes within the CRM, saving time and effort on repetitive tasks.

Meeting Scheduler: The CRM provides a meeting scheduling feature that allows you to easily schedule and manage appointments with your clients.

Online Payments and Subscriptions: You can accept online payments and set up recurring subscriptions directly through the CRM, simplifying your payment collection process.

Reputation Management Campaigns: The CRM offers tools to manage and monitor your online reputation, helping you actively monitor and respond to customer reviews and feedback.

Social Media Connections: You can connect your social media accounts, such as Facebook, Instagram, and Google Business Profile, to the CRM. This enables you to schedule posts and handle replies to comments directly from the CRM interface.

By providing such a comprehensive CRM, you can consolidate various tools and subscriptions into a single platform. This eliminates the need for separate subscriptions to scheduling systems, project management systems, email marketing tools, SMS marketing tools, and other similar tools. We offer an all-in-one solution to take your business to the next level by managing customer relationships and optimizing your business processes.

How good is the hosting you provide and what is uptime monitoring?

Our hosting system is finely tuned and well-maintained. We have made significant investments in our infrastructure to ensure that you receive the best service possible.

All of our servers are located in the United States and are specifically designed for high performance. We do not rely on shared hosting; instead, we have our own dedicated servers equipped with high RAM, NVME SSD hard drives, and premium processors. Sorry for geeking out a bit there! 😊

What this means for you is that your website will load quickly, and it will have a top-notch security system. You will be able to forget about it, we will handle all the necessary maintenance to keep it up and running at all times.

We have an uptime historical rate of 99% or higher for our sites. This means that your site will rarely experience any downtime, and if it does, it will be minimal. We are so confident in our uptime performance that we provide you with an uptime dashboard where you can see the status of your site, including any instances of downtime and the percentage of uptime.

In addition, we take care of premium security features for your website. This includes server and site-level firewalls, DDoS protection, and multiple layers of server and site backups, both offline and stored in the cloud.

Of course, all of these measures would be meaningless if we couldn't quickly bring your site back online in case of any problems. But don't worry, we can, and we do. We have servers in alternative locations with updated copies of your site. If anything were to happen to our main hosting system, we simply switch over to our secondary system to minimize any disruption.

Can you provide content for my site?

Absolutely! We offer an optional Add-on called Content Writing, which allows us to create the content for a page on your website. The cost for this add-on is $185 per page of content that we produce.

This includes any of the pages in your website or a blog article.

Do you provide Terms of Service and Privacy Policies, or should I obtain them from my own lawyer?

In our Essential and Growth plans, we provide Generic Privacy Policy and Terms of Service Pages that have been drafted by a lawyer. However, we suggest that you have your own lawyer review them to ensure they cover any specific regulations that may apply to you.

For these plans, we require you to sign a Website Policies Waiver or add a Termageddon addon to your site (at a cost of $12 per month or $119 per year). We will configure it for you completely free of charge.

In our Prime plan, we include a Termageddon subscription at no additional cost. Termageddon is the most comprehensive website policies generator available. It helps identify the privacy laws that apply to your business, generates the required disclosures under these laws, and provides updates whenever there are changes or new laws come into effect.

Termageddon ensures compliance with privacy laws such as the CPRA, GDPR, UK DPA, CalOPPA, PIPEDA, and more. It also helps with consumer protection laws, eCommerce disclosures, and liability limitations.

Termageddon was founded by a licensed attorney who serves as the Chair of the American Bar Association's ePrivacy Committee.

We highly recommend that our clients protect themselves by obtaining a Termageddon subscription. It offers peace of mind and acts as a safety net for your business.

Does my website include email addresses for my business?

No, your website will not include email addresses for your business.

That being said, we do recommend using a business email address with your domain name. This demonstrates that you are a legitimate business rather than a freelancer using a free email address.

We suggest using Google Workspace as your email solution. We have an Addon for this service. We will create a Google Workspace account, configure all the necessary security measures, and add all the required users/email accounts for you.

Please keep in mind that business email accounts have a monthly cost per user, which is paid to Google.

Do you offer a money-back guarantee?

The short answer is YES, we do. 

We understand that sometimes things don't work out as expected, and that's why we offer a 30-day money back guarantee

It gives you the freedom to try our service without any worries or obligations. If, for any reason you're not satisfied, simply request a refund within 30 days and we'll gladly refund your purchase, no questions asked! 

We value your satisfaction and want to ensure that you have complete peace of mind when choosing to do business with us.

Do I own the website?

Once your 24-month contract is completed, you will fully own the website and it will become the property of your business. Our services offer you the opportunity to have a professional website from the beginning without requiring a big investment.

This is a straightforward method of allowing your website to generate revenue by attracting new leads and providing your business with the necessary social proof to establish its authenticity.

How long will it take to build my website and get it published?

On average, it takes us approximately 30 days to design and publish your website. We aim to deliver new sites within this timeframe, and often even sooner.

However, the only circumstance where a website may not be published within the 30-day period is if the client fails to provide us with the necessary information, content, or resources required to complete the site.

What does the term "Premium Licensed Plugins" mean?

We build all of our sites using WordPress, which is used by over 42% of websites worldwide. WordPress maintains its speed and adaptability by using only the necessary plugins for each website.

A WordPress plugin is a software component that can be integrated into your WordPress site. These plugins enhance existing functionality or introduce new features, allowing for the creation of diverse websites that cater to the specific needs of each user. Think of plugins as Lego bricks, with each one serving a different purpose.

Most WordPress plugins offer both free and premium versions. The free version offers basic functionality, while the premium versions provide additional functions and features.

Typically, premium versions require a yearly or monthly subscription fee per domain, ranging from $35 to $200 per year, or even more. However, we cover all of these costs for you by including all the premium licenses for the plugins used on your website in our subscription plans.

On average, a website utilizes around 10 to 15 premium plugins, so by subscribing to our service, you can save a significant amount of money.

Freelancers and individuals who build their own websites often rely on open-source, free, or GPL (Generic Public License) plugins. The drawback of using free plugins is that they are not regularly updated, which increases the risk of vulnerabilities. Additionally, GPL plugins are notorious for containing backdoors or viruses added by those who distribute them. Consequently, using these types of plugins can greatly compromise your website's security and leave it susceptible to hacking or infection.

It is important to note that not all plugins are created equal. Each plugin developer has their own team and approach to development. Some developers prioritize releasing new features quickly, while others focus on diligently fixing bugs and ensuring the security of their plugins. In light of this, we carefully vet the plugins we use and strive to only select those developed by reputable individuals or teams. Stability is paramount to us, as we aim to avoid adding plugins that may break your site at any time or during an update.

Are the unlimited website changes truly unlimited?

Yes, unlimited website changes are genuinely unlimited on all our subscription plans.

As a client, you have the freedom to request updates or modifications to any aspect of your website. This includes altering headings, images, and text throughout your site, as well as making small adjustments to elements such as colors, titles, buttons, links, backgrounds, and more.

We are also able to add new links, buttons, update documents or downloadable assets, modify banners, make changes to your contact and lead forms, and provide festive or holiday-themed alterations and notices.

However, please note that certain changes are not included in this unlimited service. These include tasks such as adding or developing new sections for your website, introducing new features or entire pages, altering the overall layout of your site, and other significant changes of a similar nature.

If you have any question about what is included or not, please drop a message on our chat and we will gladly let you know if something is or isn’t included.

What does "First of Line Priority" mean for me and my website?

First of Line Priority is part of our premium support. We receive daily requests from our clients to make changes to their websites. We categorize these requests into normal or basic requests, and emergency requests.

Normal or basic requests include routine changes, while emergency requests involve issues such as a broken site after an update, site uptime, broken features and security problems like viruses, attacks, and backup errors.

Emergency requests take the highest priority in our pipeline and are addressed immediately. First of Line Priority requests are handled next, followed by normal or basic requests.

For you and your website, First of Line Priority means faster processing of requested changes. We strive to complete all requested changes within 24 hours, although in some cases it may take up to 48 hours depending on the workload.

First of Line Priority requests are given top priority and are attended to promptly, usually on the same day or within 24 hours. These requests basically jump over normal pending requests and get one quicker.

Do I need to pay for other services that my website would need?

No, there is no need to pay for additional services or subscriptions for your site to function properly.

We already provide all the essential services that a website requires, and even a few extra ones.

Our subscription includes your site's SMTP service, which handles all the transactional emails necessary for your website's operation. This includes emails such as password recovery, contact form acknowledgments, security and backup emails, and subscription or purchase notifications. Additionally, on the Growth and Prime plans, we also provide SMS automations and reminders.

Other services included for your site are a CDN or content delivery network. A CDN is used for optimizing the delivery of your website's content to users around the world and different cities by storing cached versions of your site's pages and media files on servers located in various geographic locations, a CDN helps your site load faster for your clients.

The main purpose of our service is to offer a comprehensive subscription that eliminates the pains and challenges associated with managing a website.

Can you provide images for my site?

Certainly! We have premium agency licenses for a few Stock Image Libraries, which allows us to provide you with high-quality images at no additional cost. These images come with a usage license that permits their use on your website.

In some cases, there may be other premium libraries available that may incur additional costs. However, this would be determined on a case-by-case basis and only if specifically requested by the client.

While we always recommend using personalized images from your business, we can certainly assist you in obtaining suitable images if that is not feasible.

Will you publish Unlimited Blogs for me?

Yes, we will publish unlimited blog articles on your website. However, in order to do so, you need to provide the written articles that will be posted.

Additionally, you will need to provide us with a cover image or provide specific details about the type of image you want for your article, and our team will select one for you.

You also have the option of asking us to write an article for you as part of our Content Writing Addon

Do you provide support in languages other than English?

Yes, in addition to English, we also offer support in Spanish. We have team members who are fluent in both languages.

Furthermore, a part of our team is based in Latin America, which allows us to offer competitive prices in our subscriptions.

What Happens After My Contract Ends?

Once your contract expires, we have three options for you.

Option 1.
Renew your contract and get a new and updated design for your website. After two years, your brand may have evolved, your goals could be different or maybe you just want to refresh your site again.

Option 2.
Move to our month-to-month maintenance / care plans and keep all your current benefits. You will continue to have our hosting and maintenance, unlimited content updates, your website will continue to have our licensed plugins, and premium features like email SMTP and SMS notifications.

These would be your new care plan prices:

   • Essential Care Package: $150 per month
   • Growth Care Package: $350 per month
   • Prime Care Package: $850 per month

Option 3.
We can get your website packaged for an easy migration; you would get all your files so you can transfer them to your new web host. You'll have the freedom to host, manage, and maintain your website independently.

Let's dominate your industry withthe best website in town!

Get ready for a professionally designed website that sets you apart from the competition and helps your business grow!

Get started | General #1

We will be in touch with you soon!

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